How can we help?
All of our locations are open with additional measures to ensure the health and safety of our customers.
We are currently requiring customers and staff to wear masks while inside the store.
We are more than happy to provide you a mask if you do not have one.
Appointments are encouraged to avoid the possibility of a wait.
NEED HELP SHOPPING?
Would you like help finding the perfect item or have questions? Submit a request and one of our sales associates will reach out to you to discuss your needs.
MAKE AN ONLINE PAYMENT
Need to pay your remaining balance to schedule delivery? Make a secure payment right here on our website. You will need your customer code and balance, contact your sales associate if you do not have this information. Please note this payment will be applied to your customer account at our store, NOT a financing account with Synchrony Bank or Wells Fargo. To make a payment to your financing account, click here for more info.
For all other questions and concerns not listed above. Please give as much detail as possible and we will address your request as soon as possible.
FURNITURE PACKAGES OR WHOLE HOME DESIGN PROJECT
CHECK ON THE STATUS OF YOUR ORDER
To request a status update on your order, please use this status request form to submit your information. We will assist you as soon as possible.
Deliveries are resuming. We assure you that all precautions have been taken to provide clean and protected storage of all furniture in our warehouse.
Questions or requests regarding delivery?
Please contact us via email or use our online inquiry form below with questions regarding delivery.
Please use this form to contact our service department directly regarding:
- Currently scheduled service appointments
- New request for service assistance or repairs
- Manufacturer Warranty
- Your Purchased Protection Plan
- Recently delivered furniture that is in need of repair
Policies and Cancellations
At this time, all purchase agreements and cancellation policies are still in place. Please refer to your copy of the sales ticket which clearly states all terms and conditions.
Click here for purchase terms for in store purchases
Click here for purchase terms for online purchases
Feel free to contact us with questions on:
- Your current balance on open orders
- Copies of previous invoices