We require the use of masks inside our stores to ensure the health and safety of our customers.



 

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HELP


How can we help?


 
Contact us at (352) 728-5600


Appointments are encouraged to avoid the possibility of a wait.


 


NEED HELP SHOPPING?


Would you like help finding the perfect item or have questions? Submit a request and one of our sales associates will reach out to you to discuss your needs.



MAKE AN ONLINE PAYMENT


Need to pay your remaining balance to schedule delivery? Make a secure payment right here on our website. You will need your customer code and balance, contact your sales associate if you do not have this information. Please note this payment will be applied to your customer account at our store, NOT a financing account with Synchrony Bank or Wells Fargo. To make a payment to your financing account, click here for more info.




GENERAL/OTHER


For all other questions and concerns not listed above. Please give as much detail as possible and we will address your request as soon as possible.




INTERIOR DESIGN SERVICES

LEARN MORE




FURNITURE PACKAGES

 



CHECK ON THE STATUS OF YOUR ORDER


To request a status update on your order, please use this status request form to submit your information. We will assist you as soon as possible.




DELIVERY


Questions or requests regarding delivery?

Please contact us via email or use our online inquiry form below with questions regarding delivery.




SERVICE DEPARTMENT


Please use this form to contact our service department directly regarding:

  • Currently scheduled service appointments
  • New request for service assistance or repairs
  • Manufacturer Warranty
  • Your Purchased Protection Plan
  • Recently delivered furniture that is in need of repair




 

Policies and Cancellations

At this time, all purchase agreements and cancellation policies are still in place. Please refer to your copy of the sales ticket which clearly states all terms and conditions.

Click here for purchase terms for in store purchases

Click here for purchase terms for online purchases

 



BILLING


Feel free to contact us with questions on:

  • Your current balance on open orders
  • Copies of previous invoices


 

 

 

DON'T SEE WHAT YOU ARE LOOKING FOR?
Visit a showroom for more selection
and custom design options.

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