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Service and Repairs
If you need service on your merchandise, please contact our customer service department at (352) 728-5600 ext. 236 to report your issue.
There is a 48 hour inspection grace period after delivery. If you discover an issue, please report it within that time frame.
Warranty information can be found on our Warranty page.
What should you expect during a service call:
- The technician will touch-up or make repairs in your home
- The technician will evaluate your product and order a part if needed or confirm that a replacement is needed.
- On rare occasions the merchandise may need to be repaired by the manufacturer and consequently will need to be picked up and returned at our expense.